Customer Service:
| Primary Care | |
| Free Phone | 0800 105 501 |
| Free Fax | 0800 262 262 |
| Hospital / Aged Care | |
| Free Phone | 0800 18 17 16 |
| Free Fax | 0800 502 883 |
| Consumer | |
| Free Phone | 0800 104 401 |
| Free Fax | 0800 106 601 |
| Rehabilitation / Allergy | |
| Free Phone | 0800 502 882 |
| Free Fax | 0800 444 266 |